SHIPPING & DELIVERY POLICY

Last updated January 01, 2020

This Shipping & Delivery Policy is part of our __________ ("Terms") and should be therefore read alongside our main Terms: __________.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer free We offer free ground shipping to qualifying orders shipping on Orders over $150 pre-tax..

Expedited Shipping Fees

We also offer expedited shipping at the following rates:

Shipping Method

Shipping Fee

UPS Ground

4-7 Business Days

Varies

UPS 2nd Day Air

Up to 2 Business Days

Varies

USPS First Class Mail

4-7 Business Days

Varies

If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

Once your order is packaged a shipping label will be generated and the order will be deemed "complete". At that time the customer will receive an email containing a tracking number from the requested shipping provider. The customer will be able to track their package via the tracking number provided. Delivery times will start once the package is received by the carrier, NOT when the order is placed. Once a package leaves our facility we are no longer liable for delivery times and delivery expectations. Any disputes over shipping charges or delivery times MUST be disputed and handled with the given carrier. We will not give out any refunds, whether in full or in part, for any shipping charges. We do our best to ship each package in a timely fashion to ensure customer satisfaction. If for some reason we are unable to ship in a timely fashion we apologize deeply in advance.

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Flag mount orders shipped via UPS (Any) are not able to be shipped to a P.O. Box

Not all shipping methods are available for certain items.

Orders only ship on business days, which are Monday - Friday.

Most orders placed before 11AM CST will ship out same day.

Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.

No discounts will be retroactively applied once your order ships.

WHAT HAPPENS IF MY ORDER IS DELAYED?

Delayed Deliveries Caused by Events in Our Control: Some orders may be delayed due to an error in inventory counts, supply chain constraints, packaging and fulfillment issues, among many other possibilities. If an order will be delayed by something in our control (ie. the list above) we will try our best to notify the customer in a timely fashion of the delay. At that point the customer will either declare that they still want the order or to cancel. We will comply with whichever they request and we feel the situation is satisfactorily remedied. Delayed Deliveries Caused by Events Out of Our Control: Delayed deliveries caused by events outside or beyond of our control can be due to bad weather, peak-time deliveries, shipping carrier mistakes, attempted but unsuccessful deliveries, lost or stolen packages, etc. We do not offer refunds, either in part or in full, for any shipping issues deemed out of our control. We will do our best to ship each order in a timely fashion but we are not responsible for any shipping issues once it leaves our facility.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://x50flagmounts.com/faq/.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Phone: 715-845-FLAG

Email: eu****@x5***********.com

Online contact form: https://x50flagmounts.com/contact/

reviews tab title

Sign up for our Newsletter

stay informed!